FAQ

Privacy Policy — Frequently Asked Questions (FAQ)

1. What kind of information does SubTool.net collect?

We do not collect any personally identifiable information such as name, email, or phone number. We only collect anonymized usage data like browser type, referrer, and approximate regional location to improve our services.

2. Are my uploaded files stored on SubTool.net?

No — your uploaded files are processed locally in your browser or temporarily on our secure server. All temporary files are automatically deleted after processing.

3. Does SubTool.net use cookies?

Yes — we use minimal cookies to enhance user experience, such as saving your preferred theme or tool settings. Disabling cookies may affect some features.

4. Do you share user data with third parties?

No — we do not sell, rent, or share any user-uploaded content. Some anonymous data may be used for analytics or ads, but no personal information is shared.

5. Do I need to log in or create an account to use SubTool.net?

No account or login is required. All tools are completely free to use without registration.

6. Where does file processing take place — client-side or server-side?

Most tools run directly in your browser (client-side). Some advanced tools may use our server for temporary processing, but data is deleted immediately after completion.

7. Do you use any third-party services?

Yes — we may use trusted services like Google Analytics or ad networks to improve performance. These services collect only anonymous usage statistics.

8. How do I know my uploaded data has been deleted?

All temporary files are automatically deleted after processing. If you want confirmation, you can contact us for more details about our deletion process.

9. Is my data safe on SubTool.net?

Yes — all data transfers are secured with HTTPS encryption. We follow standard security practices, though no online platform can guarantee 100% safety. Please avoid uploading sensitive or confidential data.

10. Do ads on SubTool.net track users?

Some ad networks may use their own cookies to show relevant ads. We do not sell or share your data with advertisers, but you can review their respective privacy policies.

11. What types of files can I upload?

Each tool supports specific file formats such as PDF, JPG, PNG, or TXT. Supported formats are always mentioned on the respective tool page.

12. What kind of data is collected for analytics?

Only anonymized data such as page views, session time, device type, browser version, and approximate location (city/country) are collected to help improve user experience.

13. Can I disable cookies and tracking?

Yes — you can disable cookies in your browser settings. However, some features or tools may not work properly without them.

14. Does SubTool.net comply with international data laws?

SubTool.net is open to global users. We strive to comply with common privacy standards like GDPR, but users are responsible for ensuring compliance with their local laws.

15. Will I be notified if this Privacy Policy changes?

Yes — any major updates will be published on this page with a new “Last Updated” date. For significant changes, we may notify users via announcements or contact options.

16. How can I contact support?

You can reach us via our Contact page or email us directly at support@subtool.net. We’ll respond as soon as possible.

17. Is SubTool.net safe for children?

Our website is designed for general use. We do not knowingly collect personal information from children under 13 years old. Parents should supervise their child’s online activity.

18. Can I request data deletion?

Yes — if you wish to confirm deletion of any temporary data, please contact us. We’ll provide information about how your data is handled and removed.

19. Why was my file upload blocked?

Uploads can fail due to large file size, unsupported format, or temporary server issues. Check the tool’s guidelines and try again with a smaller file if needed.

20. Will SubTool.net introduce paid features in the future?

Currently, all tools are completely free. In the future, premium features may be added — but we’ll always announce it clearly and maintain transparency with our users.

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